Privacy Policy

1. Who We Are

This Privacy Policy applies to ExpansionVideos, operated by Villadose LLC, a company registered in the State of Wyoming, USA.

Villadose LLC
30N Gould St
Sheridan, WY 82801
United States

Email: hello@expansionvideos.com
Phone: +1 (307) 405-1893

2. What Data We Collect

We may collect the following categories of personal data:

• Contact information — name, email address, phone number (when you fill out our contact form or book a call).
• Usage data — IP address, browser type, pages visited, time on site (collected automatically via Google Analytics).
• Communication data — messages you send via our live chat widget (Tawk.to) or email.
• Order/project data — brief, script, references, and payment details when you place an order.
• Cookies and tracking data — see our Cookie Policy for details.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:

• Consent (Art. 6(1)(a)) — for analytics cookies and marketing communications where you have opted in.
• Contract performance (Art. 6(1)(b)) — to deliver services you have ordered or to respond to pre-contractual inquiries.
• Legitimate interests (Art. 6(1)(f)) — for site security, fraud prevention, and improving our services, where those interests are not overridden by your rights.
• Legal obligation (Art. 6(1)(c)) — where we are required to retain data by law.

4. How We Use Your Data

• To respond to inquiries and deliver contracted services.
• To send project updates and invoices.
• To analyse website traffic and improve user experience.
• To provide live chat support.
• To display social proof (testimonials/reviews).
• To comply with legal obligations.

5. Third-Party Services

We share data with the following third-party service providers who process data on our behalf or independently:

Service	Purpose	Data Shared	Privacy Policy
Google Analytics (via GTM)	Website analytics	IP, usage data	Google
Tawk.to	Live chat support	Chat messages, IP	Tawk.to
Cloudflare	CDN, security, DDoS protection	IP, request metadata	Cloudflare
Calendly	Meeting scheduling	Name, email, calendar availability	Calendly
Endorsal	Social proof / testimonial display	Review data	Endorsal
YouTube (Google)	Embedded video playback	IP, viewing behaviour (if played)	Google

We do not sell your personal data to any third party.

6. International Data Transfers

Some of our third-party providers are based outside the EEA (for example, the United States). Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or the EU-US Data Privacy Framework, as applicable.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Contact/inquiry data — up to 3 years from last contact.
• Project/client data — up to 7 years for legal and accounting purposes.
• Analytics data — up to 26 months (Google Analytics default).
• Chat logs — per Tawk.to's retention policy (typically 3 months to 1 year).

8. Your Rights Under GDPR

If you are in the EEA or UK, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you.
• Right to rectification — ask us to correct inaccurate data.
• Right to erasure — request deletion of your data ("right to be forgotten").
• Right to restrict processing — ask us to limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests or for direct marketing.
• Rights related to automated decisions — we do not make solely automated decisions with legal or significant effects.
• Right to withdraw consent — you may withdraw consent at any time without affecting prior lawful processing.

To exercise any of these rights, contact us at hello@expansionvideos.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.

9. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know — request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to delete — request deletion of personal information we have collected from you (subject to certain exceptions).
• Right to opt-out of sale — we do not sell personal information. You may still submit an opt-out request at hello@expansionvideos.com.
• Right to non-discrimination — we will not discriminate against you for exercising your CCPA rights.

Designated method for submitting requests: email hello@expansionvideos.com with subject line "CCPA Request".

10. Cookies

We use cookies and similar tracking technologies on our website. For detailed information on the cookies we use and how to manage them, please see our Cookie Policy.

11. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

12. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction, including HTTPS encryption, access controls, and secure data handling practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Significant changes will be notified via a banner on our website.

14. Contact Us

For any questions, requests, or concerns about this Privacy Policy or your personal data:

Villadose LLC — ExpansionVideos
30N Gould St, Sheridan, WY 82801, USA
Email: hello@expansionvideos.com
Phone: +1 (307) 405-1893